We usually process and ship your order within 1–2 working days. Delivery time depends on your location, but most orders are delivered within 3–6 working days across Pakistan. For products marked as "Pre-Order" or "Imported," delivery may take a little longer (7–14 days). You’ll receive a tracking number as soon as your order is shipped.

Yes! Customer satisfaction is our top priority. You can return or exchange eligible items within 7 days of delivery as long as the product is unused and in its original packaging. Please note, items like personal care products, innerwear, or clearance sale items are non-returnable due to hygiene reasons. Simply contact our support team and we’ll guide you through the process.

We keep most of our fast-moving products in ready stock. However, some items are listed as "On-Demand" or "Pre-Order" and are sourced directly from our suppliers after you place the order. This allows us to offer a wide range of unique and trending items. We clearly mention delivery timelines on each product page for transparency.